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I dont usually fill these out unless I have a complaint. This dealership has amazed me every step of the way. By sales guy Shawn was great. I cant say enough about the finance guy Patrick. I went in for minor service issue today. I was treated like a king. TY!!
Over a year ago
My initial contact was with Pami Danks. She responded to my E-Mail request 24-48 hours before competitors and provided types of cars available and pricing information that I requested. Followed up on phone and E-Mail to insure I had everything I needed. Called dealership and spoke with Bob Ucker and confirmed pricing and that vehicle would be transported from Racine Wisconsin to Janesville. Bob complete the most effective and complete review of my new VW Jetta TDI that I have ever had. The de... More
Over a year ago
When looking for my Jeep Wrangler Unlimited, I shopped three other dealerships, who either did not have what I wanted, or the price was not right. Frank Boucher in Janesville had the vehicle I wanted at a good price. There was friendly service (Cameron - Sales) and Mike and Sam in Finance went the extra mile to get a deal I could be happy with.
Over a year ago
George (Sales) was professional right from the start, I even was forwarded to his cell phone on his day off and answered all my questions sitting at his mothers home two hours away from his office. Steve (service manager) assisted in locating the wiring harness for the electronic brake controller. He went right out no questions slid under the dash and un-taped the plug, Shook my hand and asked if there was anything else they could do for me.
Over a year ago
Had a great experience buying this vehicle. I will buy another vehicle from Frank Boucher. The salesman (Curt Colson) was great to work with and he answered all the questions that my wife and I had. Sam the finance guy was a hoot to work with. The only thing that was a little disappointing is that we were never told they were running a promotion that weekend for an IPAD with any purchase of a new vehicle that weekend. Called them on it and Curt said that we got such a great deal on the vehi... More
Over a year ago
I shopped though 4 different dealerships before I chose to work with Boucher Janesville. My experience was very good, and I would highly recommend them to anyone looking to make a car purchase.
Over a year ago
I stopped at this dealership to take a look at the new KIA Soul, which I have been researching online for the past few months.
Scott approached me and asked if I had any questions.
I told him I was just looking, he was VERY nice and PROFESSIONAL, he said what were you looking for, I told him the KIA Soul, but I didn't see any on the lot.
He directed me towards them (they were all being washed).
He asked if I wanted to take one out for a test drive (NO pressure), so I did.
I was so amazed by the... More
Over a year ago
Being that this was my first new car in 38 yrs. I was very nervous to say the least. I wasnt familiar with how this process worked but Ali was great and VERY patient with me. He was very upfront and clear every step of the way. It was a very overwhelming experence for me but but Ali went the extra mile. I love the car its sooo much fun to drive. Thanks Ali
Over a year ago
Customer service at this dealership is priority number 1, from the GM down to the Finance Manager to the Sales person and service technicians. We purchased our first vehicle from this dealer 18 months ago and did not hesitate to return for a second vehicle this past weekend. Exceptional experience. Pricing was great, the entire process from negotiating the final price to signing the paperwork and delivering the vehicle went very smoothly. Staff seemed genuinely nice and concerned that we wer... More
Over a year ago
I loved my experience with Frank Boucher to buy my 2011 Jeep Compass! My salesperson was Bob Ucker and he was very patient and answered all our questions. You could really tell he knew the product he was selling. He wasn't one of those fast-talker salesmen that just wanted the sale. I already researched the type and price point of the vehicle that I was looking for and Bob didn't try to sell me something that I didn't want or more expensive than I was willing to spend, he just let us "take the r... More
Over a year ago
Sales: (800) 572-4818 | Hours
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