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Our salesperson Vanessa was awesome. I am from Indiana and I had to do most of the deal over the phone and text. Vanessa was quick to respond to all of my questions and even sent me a video of the car showing all of its features. When we got there, Vanessa made sure the car was detailed and ready to go. She knew how excited I was about this car so she put balloons on it so I could see it as soon as I pulled in. She truly had her customers' best interests in mind and listens to what her customers are looking for.
Drew was the best finance manager that I've ever worked with. He presented all of the extra warranty options but wasn't too pushy and let us decide without being pressured. I also wanted to mention there advertised price is the price you pay plus taxes of course.... More
Less than a month ago
Acceptable car dealer. We test drive a used f150 larait truck, ended up not buying because of a leasing contract not working out in our favor. Salesman were respectful and straight to the point. They either can do it or they can't, no beating around the bush, which is appreciated... They also were kind and allow us to test drive the car a little longer than usual, though we only took it for 1/2 hour. I will return to buy my next truck here at the end of 2021. They earned a future customer!
Less than a month ago
jennifer kept at it to get me to commit to Boucher. Andrew was great and Corey and Wolfgang. I was able to negotiate till the end
Less than a month ago
Nice, friendly staff. Very nice and pleasant place. Happy with job they did. Brian was very nice and did explain everything. I will recommend to everybody.
Less than a month ago
Had oil change and filter change. There was a slight issue after leaving the dealership but everything was resolved after I called. Appreciated issue being resolved.
Less than a month ago
I experienced very good service. Nick did a good job explaining all the details about the car and made the buying process nice and easy.
Less than a month ago
Very friendly staff. Some detail information was missing about the pricing. But Jackson and TJ was very nice persons. Good tech service! Highly Recomend! Thank you!
Less than a month ago
From the time I spoke with TJ regarding the vehicle I was looking for, his search and Michael showing us the new features of the Tiguan we couldn’t be happier with the service they provided. They found what I was looking for and got it to the dealership in a couple of days. Michael was very through in explaining the new features and followed a few days after we had the car with a phone call to be sure we are happy with our purchase. Bravo!
Less than a month ago
The service crew has always taken care of my Kia Sorento, I’ve owned 4 Sorentos and all have been purchased from Boucher Kia in Racine.
Less than a month ago
My wife and I have had a few experiences where dealers promise one thing over the phone and then when we get there, they don't follow through with their promises. That was not the case with this dealer. We can tell that this dealership takes pride in delivering on their promises. This is especially apparent in who they they hire to represent their company. Vanessa is a wonderful salesperson who went above and beyond from day 1. Drew was one of the more pleasant finance managers that we have run... More
Less than a month ago
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