Customer Testimonials
The service manager was friendly and responsive to my questions. The facilities were updated and had good customer care area.
Excellent service, thorough new car onboarding, and smooth transaction. Shoutout to Darlene.
Excellent service is locating and selling a new vehicle that met my needs. Dave Allard always delivers!
Elisha Lone is awesome. I take all of my vehicles even non Ford vehicles to her to be repaired. I trust her, she is honest, fair and above all I know she will do everything she can to make sure I am happy.
Okay, no upsell or offers for extra accessories that are lacking. 4 out of 5
I’m so excited about my new purchase…. Jonathan and Celeste were so helpful and supportive of my situation, even worked overtime to make sure I got the best affordable deal for my situation!!!!
Great selection of vehicles and professional staff.
What's quoted amount when I brought my car in and when they brought the bill to me, it was double the price no one consulted me regarding the cost. Being doubled reasons. Given were unsatisfactory. Debating not coming back to this dealership for further servicing of my Ford Maverick technicians have performed. Excellent on vehicle did not appreciate the switch and bait technique with the pricing of the service.
Always takes care of me. Explains everything in detail Very friendly and helpful. Very knowledgeable as well
Had a great experience with the service. My car is running better. Was impressed with the loaner vehicle I was able to use.
Everything seemed to go as planned and the experience was fine. Better than in the past.
Exceptional sales experience. We're in our mid 70s and appreciated the measured and patient conveyance of all the questions we had in making an informed and practical decision to buy our 2026 Mazda CX 50 Hybrid. Our first Mazda by the way and primarily interested in the number one safety rating at our age. We are pleased with our purchase needless to say and highly recommend Boucher Automotive for a high degree of confidence in comparison to most other dealerships. We are from Rockford, Illinois and traveling to Janesville was well worth the additional time and travel.
Mike was polite and professional. Let me know that I needed an additional filter along with my oil change and provided the cost.
Had new 2026 Explorer that had some manufacturing defects in the right passenger door and drivers from fender. Angelo worked with the body shop to address the conditions in a scheduled time slot. Work was done to my satisfaction and on the schedule arranged.
It was my first time there for service and I wasn't sure where to go so I parked outside. Jacob came over to my car as I was getting out and showed me where to go. He had seen me coming!
Good service for something i did not see coming. It is a great thing when I can request the Service Tech that does gives me the service I need. Thank you Joshua
Couldn't have been any better experience from drop off to pick up. Especially from what i experienced at the Thiensville location.
Was told need my car back by 1pm. Was in workorder! Claims no one ever told them
Great service, as always, from our longtime dealer, Boucher Village Ford. We’ve purchased four cars there. The warranty work on our most recent car has been completely hassle-free, and done in a very timely manner. Thank you!
Everyone works as a team to get you in and to have vehicle service quickly Waiting area is very pleasant and bright
Best customer service I will recommend to work with Manny Cabreras Best on what he does and will take care you
From the time I came across a car online to the moment I drove my new car off the lot, I had an incredibly smooth and pleasant experience with Boucher. Dasani was so friendly, helpful, and knowledgeable. The car we purchased wasn’t a Hyundai, but she did her absolute best to answer or find the answers to even the questions she wasn’t sure about.
Arber, the manager, and Blake, the finance manager, also made the entire car-buying process soooo smooth. They were both wonderful to work with and made sure everything went as smoothly as possible.
The people ... Read More Google - Nov 13, 2026
Had a wonderful experience purchasing my vehicle at this dealership! From start to finish, the entire process was smooth, easy, and stress-free. Nick H and the rest of the staff were friendly, professional, knowledgeable, and genuinely helpful throughout the experience. They took the time to answer all my questions, explain my options, and make sure I felt comfortable with my purchase without making me feel pressured.
I truly appreciate the excellent customer service, honesty, and attention to detail. They made what can sometimes be a stressful process enjoyable and exciting. I’m extremely happy with my vehicle and would definitely ... Read More Google - Nov 13, 2026
Service was exceptional. Everyone was so nice and friendly.
My vehicle was totaled in an accident and Boucher immediately sprung ino action. The body shop worked with my insurance company and coordinated a loner for me right away. From their, the sales staff found me another vehicle never skipped a beat and the finance and delivery was awesome...A great experience, highly recommend them when you have an unfortunate situation that they made a rather pleasant one.
Brought my car in for a check engine light after I had it diagnosed by a different shop. I was hopeful it was under warranty which is why I brought it to Boucher. Boucher diagnosed it as a different problem, stating the previous diagnosis was false codes. After asking multiple questions regarding the work, they completed it at the cost of a couple grand. Now the light is back on with the same codes and I have to take it back in. I will update if a resolution happens.
It was a great experience working with LT and the gentleman that worked on financing. They listened, were very respectful and courteous. Even with challenges, they found a way to help my son get into a car. Thank you both so much…the company should be proud to have you guys apart of the team!
We had my car in for work and were browsing the cars when Oneida greeted us. She was very friendly and very knowledgeable on the different models. Long story short we now have the car we really wanted. She helped us explore our options to find what worked best for us. No pressure sale.
Mazda boucher has a delightful team and Bryan Villalobos was a wonderful salesman, made the whole process quick and stress free. I would recommend sending my mom, grandma, brothers, sisters, cousins, friends, my cousins friends and neighbors all to buy a car from him. I have bought a plethora of vehicles and never had a better experience than I did with Bryan.
It was good. I've had lots of work done on my cars and it was ok. Will be back I'm sure
Great staff quick services love it.I am close with this location always awesome service
Had maintenance service done to f250 and there was an unintentional snafu that needed extra visits to correct. All was taken care of professionally and to our satisfaction.
I asked for a check up on my truck and rotate the tires. A great video showed the job being done and measurements taken.
Great information and done in timely manner Very good and very timely Excellent to work with
Zack is the GOAT. Gave me a great deal on my new car. Great sales guy! He answered all my questions and concerns as it was my first time buying a new car myself. He Wasn't disabled or AI........ just wanted to make that clear.
Fast service. Good communication throughout the process clean and welcoming environment to wait for my car to be serviced
I bought my Nissan Kicks on 11/11/26. I had a great experience working with Lenny and Steve. They explained everything thoroughly and I give 10 stars to them and Boucher Nissan of Waukesha.
Straight talk. Knowledgeable. Much Better than previous service advisors i dealt with in 2021 & 2025.
We recently purchased two new Ford Transits for our company, and AJ made the entire process incredibly easy. From start to finish, he was straightforward, professional, and great to work with. He worked with us to get very fair deal on the trucks, which is always appreciated.
What impressed me most was how efficient the process was. When we arrived to sign the paperwork and pick up the vehicles, AJ had everything ready to go, and we were in and out the door in just 15 minutes!
It's refreshing to work with someone who values your time and makes the ... Read More Google - Nov 12, 2026
They take care of their customers ??manager Joe also very accommodating and helpful great experience with Jacob and Joe
Outstanding service from start to end! Highly recommend Nissan Lake Country!
Joe was great! He was patient and worked hard to meet the requirements I had in a new car. The process was simple.
Robert has always given us excellent service. He is very knowledgeable, and keeps us well informed as the work progresses. We will continue to consult Robert for our service needs in the future.
Robert has always given us excellent service. He is very knowledgeable, and keeps us well informed as the work progresses. We will continue to consult Robert for our service needs in the future.
We recently purchased two new Ford Transits for our company, and AJ made the entire process incredibly easy. From start to finish, he was straightforward, professional, and great to work with.
What impressed me most was how efficient the process was. When we arrived to sign the paperwork and pick up the vehicles, AJ had everything ready to go, and we were in and out the door in just 15 minutes!
It’s refreshing to work with someone who values your time and makes the buying process this simple. If you’re in the market for a commercial or fleet vehicle, ... Read More DealerRater - Nov 12, 2026
Great staff… Ethan was very easy to work with
Customer service and technicians were absolutely great! They were very informative from the get-go! Excellent service all the way around, they were exceptional!
The team at NLC were great to work with, listened to me, and helped me make an informed decision at my own timeline. Highly recommended for your vehicle needs.
Both Janet and Amanda are amazing employees and understand what customer service truly is, always thinking of the customer first and knows their business from start to finish, both were professional and outstanding, would recommend to anyone for service needs. Both deserve a raise. Thanks again! I will be back!
Service appointment convenient to schedule. Staff very friendly and kept me updated on my service needed. Very thorough in explaining to me work needed and what is recommended in the future.
Staff always courteous and very attentive. Service desk Tech came out to waiting area, went over the details of our service and over the inspection. Checked to make sure that was all we need. All went great.
Both Guys were incredible. They knew everything.
Oil change works was good, but took too long get paperwork and have my car ready after I arrived to pick it up. Too pricey for such mediocre service
They got me in and out with in an hour, so I didn't have to come back the next day.
Easy to work with,I also like the video they send. Having the truck picked up was very convenient.
I called regarding a new battery. The service advisor (not Emily) recommended their Mobile Service. I was transferred to Emily who did the booking.
Timely, courteous, informative all around great service. Easy to schedule and good appointment availability, quick in and out.
Understood the service I requested and put an experienced tech on it. My 'stang is unique, and it got the right attention.
They were very informative. Helpfull and understanding They made sure to test everything wrong before diagnosing what it could be
They did what they needed to do in a short period of time Everything was done right
Very professional. This dealership understands and listens to the needs of it's customers. Well done !
Won't go anywhere else They come get my car fix, wash and bring back. Exceptional customer service
They worked multiple times to help correct a radio problem. This last time is so far has seemed to work. Let’s hope this one fixed the problem.
Amazing service! Will definitely go back
If you're looking for the best place to buy spare parts, look no further than Hyundai Waukesha! Their prices are truly unbeatable compared to other dealerships, and they stock only genuine Hyundai parts. I highly recommend checking them out! 🚗✨
Dealership and Hunter went above and beyond....Completed major engine work in 2 Weeks!Bravo!
Good customer service, quick service. Wasn't sure what was going on with my car until I called. And it wasn't covered under warranty.
Always a good experience. They take good care of my car and me. Thank you
The engine sound i was concerned about did not go away. I felt no difference in how the engine performed.
Tom and Maria were outstanding to work with. We would definitely buy from Boucher again.
He was thorough and not trying to upsell anything they wasn't necessary. I would definitely recommend him to others. I have already recommended him to family.
Professional service and attitude. The place was very clean. The video of the service being performed was nice to see in the care they took.
Every thing was professionally done. That says it all! Doesn't get any better! The end!
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Too notch service from my service advisor. Best I've seen going to dozens of different dealerships over the years
We did wait a long time for an oil change even with an appointment. But we were taken care of well by John.
Professional and attention to detail Will return in the future if needed. Kept me informed
Easy to work with, very responsive team. I am very pleased with the service I receive.
Our purchase of a new GMC truck was made very easy thanks to our salesperson Gregory and the sales manager Ben. Truly a painless experience! Thanks to all!
I am completely satisfied with the service I received on 11/05/2026!! Always a pleasure to see John Zieja! Thank you!! 😊
Very impressed with the facility, cleanliness, amenities, atmosphere & the staff that worked with me. Felt confident that my issues were honestly being addressed. Good people.
Great bunch of people helped me with my new car. Never pressured, Zackery helped me thru the whole process. Highly recommend.
I love my new 2026 Hyundai Tucson! I had a great experience working with Oneida at Boucher Hyundai and really appreciate her help throughout the purchase. I’m so happy with my decision and would definitely recommend asking for Oneida if you’re shopping for a Hyundai. Thank you, Oneida, for making this such a great experience!
Brian was an absolute pleasure to work with!! I got a heavily needed upgrade and i couldn’t be happier. He was very understanding of my graveyard shift sleep schedule so was going as quick as one can go when doing all that paperwork. Drove off happy as hell and i definitely recommend them (honestly brian specifically he was super cool)!!!
Let me start by saying we live in St. Louis Missouri. We are 6 hours from this dealership and I would absolutely travel that distance again to buy a car from Gordie Boucher Ford. Everything was upfront, they were helpful and welcomed all the questions we had. When we showed up, Marvin was friendly, fast and efficient. We were in and out in an hour. I have never had a car sale go so smooth. Thank you so much. We love our new Bronco!
Very nice environment, low pressure I had questions. Aladdin responded quickly and on point, providing exactly what I needed, including videos
Excellent service department
I worked with Gage to get my new Kia and he was able to help me throughout the whole process with great customer service! I was able to get all my questions answered and everyone at the dealership was very friendly & made the process easy!
Mario is THE man! He's got our business for life Five more words Excellent service
